Contact us
Have a question or just want to say hello?
I'd love to hear from you!
Please check our shop policies & FAQ below. To contact us, please use the form below!
[Collaboration/artist inquiries]
If you are an artist/illustrator/brand looking to be featured, don't hesitate to contact me ^^
아티스트, 일러스트레이터 또는 브랜드 관계자분들중 Kotelier와의 협업에 관심이 있으시다면 부담 없이 연락해 주시기 바랍니다.
Please read carefully
Our shop policies
SHIPPING
🍁 We ship from Canada!
Canadian orders will be shipped via Canada Post lettermail (if size permits). Larger orders may differ.
USA and International shipping is available.
PROCESSING TIME
Orders will be processed within 2-4 business days.
REFUNDS & EXCHANGES
We currently do not offer refunds or exchanges. All sales are final. Thank you for your understanding.
DAMAGES & DELAYS
Kotelier is not responsible for any losses or delays incurred by the shipping courier. Refunds will not granted for incomplete or incorrect addresses - please check carefully when placing your order.
Orders are packaged carefully and checked for quality, but if your shipment arrives damaged, please use the Contact Form below, including your Order number.
ARTIST/BRAND COLLABORATION
Are you are an artist/illustrator/brand looking to be featured, don't hesitate to contact me ^^
아티스트, 일러스트레이터 또는 브랜드 관계자분들께, Kotelier와의 협업에 관심이 있으시다면 언제든지 연락해 주시기 바랍니다.
* Kotelier reserves the right to change shop policies at any time *